expect a professional website
Your digital first impression is part of the service.
The operating system for service businesses
From first click to repeat customer, keep the work connected.
Velocity brings the website, CRM, inbox, phone, scheduling, jobs, payments, reviews, and marketing into one guided system built around how service businesses actually operate.
- Public pricing
- Guided onboarding
- One connected customer record
Illustrative product workflow
Website visitSource capturedAttributed
New leadRecord and conversation createdReady
Booked serviceCalendar and job connectedScheduled
Completed workInvoice and history retainedRecorded
Follow-throughReview, referral, or repeat serviceNext step
Customers Judge The Whole Service Experience.
The operational details around the job now influence who gets hired, who gets referred, and who gets called again.
factor in online booking
Convenience affects provider selection.
would refer after a great experience
The workflow after the lead matters too.
Survey of 1,040 US homeowners and household decision-makers.Housecall Pro 2025 Customer Service Report
The handoff is where disconnected software breaks down.
Velocity is organized around the work moving forward. Each action adds context to the same relationship instead of starting over in another app.
What Stays Together
One record. Clear next steps.
The source, conversation, service need, appointment, job, payment, and follow-up remain visible to the people doing the work.
Automation is useful only when it respects consent, provider readiness, business hours, and human handoff. Velocity surfaces those conditions before a workflow is used.
Customer journeyConnected record
- 01Capture
Website, landing page, call, or manual entry
Known source - 02Respond
Inbox, text, email, phone, or approved automation
Context kept - 03Schedule
Service, availability, customer, and team
Booked - 04Deliver
Job details, notes, status, quote, and invoice
Tracked - 05Follow through
Review, membership, referral, or campaign
Ready
Built around the jobs your business needs to finish.
Start with connected operations, then add capacity and advanced automation as the workflow earns it.
Get found and capture demand
Velocity-built websites and landing pages turn visits into attributed leads, with forms connected to the same customer record.
- VelocitySites
- Landing pages
- Lead attribution
- Website chat
Respond without app switching
Bring supported customer conversations into one inbox and preserve context as the lead moves forward.
- Unified inbox
- Missed-call text-back
- Voice Agent
- Email and SMS
Turn interest into scheduled work
Manage lead stages, appointments, services, jobs, estimates, and the next action from one operating view.
- CRM pipeline
- Calendar
- Jobs
- Quotes and invoices
Keep the relationship moving
Follow up after the job with review requests, memberships, campaigns, and automations tied to real customer history.
- Reviews
- Memberships
- Automations
- Broadcast campaigns
Know what is included, what must connect, and what is ready.
Small-business software buyers frequently regret purchases because cost, onboarding, and implementation did not match the sales conversation. Velocity makes those decisions visible before launch.
Public plan boundaries
See subscription prices, active limits, advanced tools, and separately billed provider costs before onboarding.
Readiness before automation
Provider connections, consent, phone and messaging setup, page/form tracking, and human handoff are checked before use.
Guided implementation
Business owners supply decisions and approvals; the technical setup is translated into clear, reviewable steps.
Before You Decide
Straight Answers About The Platform.
See how your current lead journey would map into Velocity.
Request beta onboarding for a practical review of your website, customer channels, operations, and the plan that matches your capacity.