You Can't Answer Every Call
You're on a job site, in a meeting, or with another customer. By the time you call back, they've already found someone else.
Missed Call Text Back
Stop Losing Leads To Voicemail. Start Conversations.
62% of calls to small businesses go unanswered. VelocityReply instantly texts every missed call so you never lose another hot lead to a competitor.
MISSED CALL
Potential Customer
👤
Potential Customer
Call Ended • 0:00
Messages
now
Your Business
Hi! Sorry I missed your call. I'm currently helping another customer. How can I assist you today?
62%
Calls Go Unanswered
<5min
Response Time Matters
85%
Prefer Text Over Voicemail
24/7
Lead Capture
The Hidden Revenue Leak
Every Missed Call Is Money
Every Missed Call Is Money
Walking Out The Door.
Voicemail Is Dead
85% of people won't leave a voicemail. They hang up and call your competitor instead. No message means no lead.
Speed Wins Deals
The first business to respond wins 78% of the time. If you wait an hour to call back, you've already lost the job.
The Cost of Missed Calls
You Are Losing More
You Are Losing More
Revenue Than You Think.
Every unanswered call is a lead handing cash to your competitor. Use the calculator to see exactly how much monthly revenue is slipping through the cracks—and how easily you can recover it.
- Recover 70% Of Missed Calls Now.
- Zero Effort Required From Your Team.
- Pay For Itself With One Saved Job.
Average Job Value
$5,000
Missed Calls Per Week
5
Monthly Revenue At Risk
$0
VelocityReply helps recover up to $0 of this.
Instant Response
Missed Call?
Instant Text. Saved Lead.
When you can't answer, VelocityReply instantly sends a personalized text message to the caller. They know you're real, you're responsive, and you'll be in touch—keeping them engaged instead of dialing your competitor.
- Triggers Within Seconds
- Customizable Message Templates
- Works 24/7, Even While You Sleep
Missed Call Detected
Customer calls while you're busy
2:34 PMAuto-Text Sent
"Sorry I missed you! How can I help?"
2:34 PM (3 seconds later)Lead Captured
Customer responds, conversation starts
2:36 PMStart Conversations
Turn Missed Calls
Into Booked Jobs.
The auto-text isn't just a courtesy—it opens a two-way conversation. Customers can reply instantly, share what they need, and you can respond when you're free. No phone tag. No lost leads.
- Two-Way SMS Conversations
- Reply From Any Device
- Full Conversation History
JD
John Davis
● Active now
Simple Setup
How VelocityReply Works
Set it up once. Never lose a lead to voicemail again.
1
Connect Your Number
We set up a smart tracking number that forwards to your existing phone. Keep your current number—nothing changes for customers.
2
Customize Your Message
Write a friendly auto-reply that sounds like you. We'll help you craft the perfect response that converts callers into conversations.
3
Miss a Call, Send a Text
When you can't answer, VelocityReply instantly texts the caller. They know you're responsive and will be in touch.
4
Continue the Conversation
Reply via text when you're free. The conversation is captured in your CRM so nothing falls through the cracks.
Why It Matters
VelocityReply vs. Voicemail
See why businesses are ditching voicemail for instant text-back.
| Scenario | VelocityReply | Traditional Voicemail |
|---|---|---|
| Response Time | ✓ Instant (3 seconds) | Hours or never |
| Lead Capture Rate | ✓ 90%+ engagement | 15% leave voicemail |
| Customer Preference | ✓ 85% prefer text | Outdated experience |
| After-Hours Coverage | ✓ 24/7 automatic | Dead end |
| Conversation Starter | ✓ Opens two-way chat | One-way, no reply |
| Lead Follow-Up | ✓ Automated sequences | Manual callbacks |
How much are missed calls costing you?
Calculate your monthly lost revenue and see how VelocityReply pays for itself in the first week.
Real Results
Missed Calls Turned Into
Missed Calls Turned Into
Booked Jobs.
MP
$12,500 Saved
"The missed-call text back saved us 3 jobs in the first week alone. That's $12k we would have lost."
JR
+8 Jobs/Month
"I used to miss 10+ calls a day on job sites. Now every one of them gets a text and most turn into work."
SL
Zero Lost Leads
"We went from losing 5-6 leads a week to zero. The auto-text keeps them engaged until we can call back."
TK
14x ROI
"Best $297 I've ever spent. The missed call text-back alone paid for the entire system in 3 days."
AM
$8k First Month
"Customers actually thank us for the quick text. They appreciate that we're responsive even when busy."
LW
3hrs Saved/Day
"No more phone tag. Customers text back their info and I can respond between jobs. So much easier."
MP
$12,500 Saved
"The missed-call text back saved us 3 jobs in the first week alone. That's $12k we would have lost."
JR
+8 Jobs/Month
"I used to miss 10+ calls a day on job sites. Now every one of them gets a text and most turn into work."
SL
Zero Lost Leads
"We went from losing 5-6 leads a week to zero. The auto-text keeps them engaged until we can call back."
TK
14x ROI
"Best $297 I've ever spent. The missed call text-back alone paid for the entire system in 3 days."
AM
$8k First Month
"Customers actually thank us for the quick text. They appreciate that we're responsive even when busy."
LW
3hrs Saved/Day
"No more phone tag. Customers text back their info and I can respond between jobs. So much easier."
Common Questions
Everything You Need
Everything You Need
To Know About VelocityReply.
Do I need to change my phone number?
No! You keep your existing business number. We provide a Smart Tracking Number that forwards calls to you. This lets us detect missed calls and trigger the auto-text without disrupting your current setup.
Can I customize the auto-reply message?
Absolutely! You have full control over your message. Write something that sounds like you and fits your business. We'll help you craft the perfect response that converts callers into conversations.
What if I answer the call?
Nothing happens! VelocityReply only triggers when a call goes unanswered. If you pick up, no text is sent. It's smart enough to know the difference.
Does it work after business hours?
Yes! VelocityReply works 24/7. You can set up different messages for business hours vs. after hours. So even at 11pm, a missed call gets an instant response that captures the lead for tomorrow.
How fast does the text go out?
Within seconds. As soon as the call ends without being answered, VelocityReply triggers the text. The caller gets your message before they've even had time to dial a competitor.
Is VelocityReply included in Velocity Core?
Yes! VelocityReply is included with every Velocity Core subscription at $297/month. No extra fees, no per-text charges. Unlimited missed call text-backs are included.
Ready To Stop Losing Leads To Voicemail?
Join thousands of service businesses using VelocityReply to capture every missed call and turn them into booked jobs.