Happy Customers Don't Leave Reviews
You do amazing work, but customers forget to leave reviews. Meanwhile, the one unhappy customer blasts you on Google and tanks your rating.
93% of customers read reviews before buying. VelocityTrust automatically collects glowing reviews while filtering negative feedback—so you dominate local search.
You do amazing work, but customers forget to leave reviews. Meanwhile, the one unhappy customer blasts you on Google and tanks your rating.
Businesses with 50+ reviews rank higher in local search. If you have 12 reviews from 3 years ago, you're invisible to customers searching right now.
A bad review hits your profile before you even know there's a problem. Without a system, you can't catch unhappy customers and fix issues privately.
When a job is marked complete, VelocityTrust automatically sends a branded review request via SMS. Customers tap once and leave a 5-star review—while the experience is still fresh.
You mark the job done in your pipeline
"How did we do? Tap to leave a quick review!"
Customer leaves glowing review on Google
VelocityTrust asks "How did we do?" first. Happy customers (4-5 stars) are sent to Google. Unhappy customers (1-3 stars) are redirected to a private feedback form—giving you a chance to fix it before it goes public.
Tap a star to rate your experience
Automate your reputation management in four simple steps.
Mark a job complete in your pipeline or finish a customer appointment.
VelocityTrust sends a branded SMS asking "How did we do?" with a star rating.
Happy customers go to Google. Unhappy ones go to private feedback for resolution.
Watch your Google rating climb and dominate local search results.
See why automated review collection outperforms manual asks.
| Scenario | VelocityTrust | Manual Asking |
|---|---|---|
| Review Request Rate | ✓ 100% of customers | Maybe 10% |
| Timing | ✓ Instant (while fresh) | Days later (if at all) |
| Negative Review Protection | ✓ Smart gate filters | Goes straight to Google |
| Effort Required | ✓ Zero (automated) | Remember every time |
| Review Volume | ✓ 5-10x more reviews | Trickle of reviews |
| Google Ranking Impact | ✓ Significant boost | Minimal change |
VelocityTrust builds your 5-star reputation automatically while you focus on doing great work.
"We got more Google reviews in 30 days with Velocity than we did in the last 3 years combined."
"We went from 23 reviews to 110 in three months. Now we're the top-rated roofer in our area."
"The review gate caught 4 unhappy patients before they could post publicly. We fixed every issue privately."
"We jumped from page 2 to the top 3 on Google Maps. Reviews were the missing piece."
"More reviews = more trust = more bookings. We doubled new client appointments after hitting 100 reviews."
"I used to awkwardly ask for reviews after every job. Now it happens automatically and I get 10x more."
"We got more Google reviews in 30 days with Velocity than we did in the last 3 years combined."
"We went from 23 reviews to 110 in three months. Now we're the top-rated roofer in our area."
"The review gate caught 4 unhappy patients before they could post publicly. We fixed every issue privately."
"We jumped from page 2 to the top 3 on Google Maps. Reviews were the missing piece."
"More reviews = more trust = more bookings. We doubled new client appointments after hitting 100 reviews."
"I used to awkwardly ask for reviews after every job. Now it happens automatically and I get 10x more."
Absolutely. The review gate simply asks customers to rate their experience first. Happy customers are then invited to share on Google. It's not fake reviews—it's just smart timing. You're giving unhappy customers a private channel to voice concerns, which is better customer service.
VelocityTrust supports Google Business Profile (the most important for local SEO), Facebook, Yelp, and industry-specific platforms. You can choose which platform to prioritize based on your business type.
You can configure triggers based on your workflow: when a job is marked complete, when an invoice is paid, after an appointment, or manually with one click. The system is flexible to match how you work.
Yes! Personalize the SMS and email with your business name, logo, and messaging. Add the customer's name and job details for a personal touch. We provide proven templates but you have full control.
When someone rates 1-3 stars, they're sent to a private feedback form instead of Google. You get an alert immediately so you can reach out, resolve the issue, and potentially turn them into a happy customer before any public damage.
Yes! VelocityTrust is included with every Velocity Core subscription at $297/month. Unlimited review requests, unlimited customers, smart gating—all included.
Join thousands of businesses using VelocityTrust to dominate local search and win more customers.