Stop Losing Service Jobs To Shops That Respond Faster.
Your techs are under the hood, the phone's ringing, and customers are shopping around. Velocity gives you the speed-to-lead system built specifically for auto shops, boat dealers, and marine service centers who can't afford to let another customer drive away.
Kevin Rodriguez
New Lead • Transmission ServiceWhy Great Shops Lose Great Customers
You're excellent at what you do. But the business side is slowing your growth.
Missed Calls While Wrenching
You're elbow-deep in an engine bay when the phone rings. By the time you call back, they've already booked with the shop down the street.
Quote Follow-Up Falls Behind
Estimates pile up, callbacks get forgotten, and hot leads go cold. You're too busy turning wrenches to chase down every customer.
No Repeat Business System
Past customers forget you exist. No oil change reminders, no seasonal service alerts, no reviews. Revenue left on the table.
Built For Every Automotive & Marine Niche
We speak your language. Our templates are pre-built for your specific industry.
Auto Repair Shops
Oil changes, brake jobs, and major repairs with automated service reminders.
Auto Dealerships
Sales follow-ups, service department booking, and trade-in campaigns automated.
Performance Shops
Custom builds, tuning appointments, and parts consultation scheduling.
Tire & Wheel Shops
Seasonal tire swaps, rotation reminders, and new wheel promotions on autopilot.
Boat Dealers
Sales inquiries, trade-ins, and financing follow-ups handled automatically.
Marine Service Centers
Spring commissioning, winterization reminders, and repair scheduling automated.
Motorcycle Shops
Seasonal service campaigns, parts inquiries, and custom work consultations.
RV & Camper Service
Pre-season checkups, storage reminders, and repair scheduling made easy.
Your 24/7 Customer Response System
Three automations that capture every lead, close more jobs, and build your reputation.
Never Lose Another Customer To Slow Response
When someone calls and you can't answer, Velocity instantly texts them back. While you're finishing up that repair, the lead gets engaged and books themselves.
- Instant text-back in under 10 seconds
- Customized messages for your shop
- Self-booking links for appointments
Customer Calls
You're busy with a vehicle
Instant Text Sent
"Hey! Sorry we missed you..."
Customer Books Online
Service scheduled automatically
Chase Estimates Until They Book Or Say No
Most shops follow up once on a quote, maybe twice, then forget. Velocity keeps nurturing leads automatically with smart sequences that feel personal—not pushy.
- Pre-built follow-up sequences for quotes
- SMS, email, and voicemail drops combined
- Smart stopping when they respond
Turn Every Satisfied Customer Into A 5-Star Review
Reviews win customers. Velocity automatically asks for reviews at the perfect moment—right after a great service—and makes it dead-simple for them to leave one.
- Automatic review requests after service
- Smart filtering sends unhappy customers to you first
- Direct links to Google, Facebook, Yelp
Vehicle Picked Up
Service marked complete
Review Request Sent
"How'd we do today?"
5-Star Review Posted
Google ranking improves
Velocity vs. The Old Way
See why auto and marine businesses are ditching the chaos.
| Scenario | With Velocity | Without Velocity |
|---|---|---|
| Missed call while working on a car | ✔ Instant text-back in 8 seconds | Voicemail goes unchecked for hours |
| Customer asks for a repair estimate | ✔ Auto follow-up until they book | One call, maybe, then forgotten |
| Service completed successfully | ✔ Review request sent automatically | Hope they remember to review |
| Customer needs oil change or service | ✔ Reminder sent at the right mileage | They go to a competitor instead |
| Slow season hits | ✔ Promo campaign to past customers | Wait and hope for calls |
| All your messages | ✔ One unified inbox | Scattered across 5+ apps |
Shops & Dealers Who Stopped
Losing Customers To Slow Response
"We were losing 4-5 customers a week to slow follow-up. Now every missed call gets an instant text and our bays stay full."
"We went from 18 reviews to 110 in four months. Now we're the top-rated marina service in our area and leads come to us."
"I used to spend half my day on the phone chasing quotes. Now the system does it and I can focus on running the shop."
"The automated follow-up on boat inquiries is incredible. Leads that would've gone cold are now showing up for sea trials."
"The service reminders bring back customers we would've lost. Our oil change campaigns fill the schedule weeks in advance."
"Our cost per sale dropped because we're actually closing internet leads now. The ROI on this system is insane."
"We were losing 4-5 customers a week to slow follow-up. Now every missed call gets an instant text and our bays stay full."
"We went from 18 reviews to 110 in four months. Now we're the top-rated marina service in our area and leads come to us."
"I used to spend half my day on the phone chasing quotes. Now the system does it and I can focus on running the shop."
"The automated follow-up on boat inquiries is incredible. Leads that would've gone cold are now showing up for sea trials."
Everything You Need To Know
I'm not tech-savvy. Is this hard to use?
If you can send a text message, you can use Velocity. We built this for shop owners who hate complicated software. The interface is dead simple, and we handle all the setup for you. Plus, you get a dedicated success manager to help whenever you're stuck.
How long until I see results?
Most shops see results within the first week. The missed call text-back starts working immediately—literally the first call you miss after setup gets an instant response. Review collection typically shows improvement within 2-3 weeks.
Does this work with my existing phone number?
Yes! We can port your existing business number or set up call forwarding. Your customers will never know the difference—they'll just notice you respond a lot faster now.
What if I'm a small shop with just a few bays?
That's exactly who we built this for. When you're the mechanic, the service writer, and the owner all in one, you need automation more than anyone. Velocity handles the customer communication while you focus on the work.
How much does it cost?
Velocity Core is $297/month with no contracts. That includes everything: missed call text-back, automated follow-ups, review collection, unified inbox, and your own dedicated website. Most shops recover the cost with just one extra repair job per month.
Can I try it before I commit?
Absolutely. Book a demo and we'll show you exactly how it works for your specific business. If you love it, we can have you live within 7 days. No pressure, no long-term contracts, cancel anytime.
Ready To Stop Losing Customers To Slow Response?
Join hundreds of auto and marine businesses using Velocity to capture every lead and book more jobs—without hiring more staff.